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Customer Support

The munchkin support team handles questions about straw cups, trainer cups, open cups, sippy cups, 360-degree rim cups, stainless-steel cups, purchases, delivery, cancellation, return or exchange requests, payment, and privacy rights. For clarity before action is needed, the points below define our approach to customer support and the available next steps; later questions can be checked against a dependable reference. Reach munchkin (munchkin) at support@munchkinsprout.shop or 512-913-6576. For customer reference, correspondence and authorized returns use the full address 1810 Pexton Ave, Salem, Virginia, 24153, United States unless a separate return facility is specifically supplied. Our team responds during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles); providing the order number helps us locate a purchase efficiently.